Refund Policy

• 1.1. Payments made on our website constitute payment for in-game service packages (COL) and digital services provided exclusively within our game server.
• 1.2. After successful payment, the purchased service package is credited to the player's account and becomes available for immediate use.
• 1.3. Due to the nature of digital goods and services, all purchases are final and non-refundable once the virtual currency or digital content has been delivered, except where required by applicable law.
• 1.4. The service package (COL) has no real monetary value and cannot be exchanged for cash or transferred outside the gaming environment.
• 1.5. Players may lose access to purchased benefits if their account is suspended or terminated for violations of the server rules. No refunds will be issued in such cases.
• 1.6. If you experience a technical issue with a purchase, please contact our support team for assistance.